Planet Talk - Recent Posts http://www.planet-talk.co.uk/forum/recent.aspx Planet Talk - Recent Posts en-us http://blogs.law.harvard.edu/tech/rss Jitbit AspNetForum Tue, 10 Jan 2012 17:42:13 GMT Tue, 10 Jan 2012 17:42:13 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=145 Topic "broadband usage?" a message from donagl Tue, 10 Jan 2012 17:42:13 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=143 Topic "Out of business?" a message from Scot Fri, 23 Sep 2011 20:08:59 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=143 Topic "Out of business?" a message from Scot Mon, 19 Sep 2011 12:08:02 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=143 Topic "Out of business?" a message from janh Linmac wrote:
I have been trying to top up my account for over a week, 0800 036 3839 just leaves you hanging on, if I have to listen to the theme of Love Story played on a tin whistle ever again I will scream. Sometimes I leave it playing unanswered for over an hour. What is going on? Same happens if you select Sales or Customer Service option. Has Planet Talk gone out of business?
Frankly would be reluctant to top up now even if I could...would be wary that they might take my money for no service...
I have at the moment had it on for half an hour and am still being told to hang on for the next available operator


I have been trying for days as well. If they dont get there act together they will start to find people will go elsewhere. There are some goods deals out there that beat there prices]]> Wed, 07 Sep 2011 12:15:13 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=143 Topic "Out of business?" a message from Linmac Tue, 16 Aug 2011 14:08:26 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=143 Topic "Out of business?" a message from Linmac Frankly would be reluctant to top up now even if I could...would be wary that they might take my money for no service...
I have at the moment had it on for half an hour and am still being told to hang on for the next available operator]]> Tue, 16 Aug 2011 10:27:52 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=142 Topic "Commission payments" a message from tmakubika Wed, 06 Jul 2011 14:57:05 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=139 Topic "Will I pay line rental?" a message from franktito Tue, 14 Jun 2011 17:38:32 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=99 Topic "How do I contact Planet Talk Instant?" a message from arbaaz Wed, 08 Jun 2011 17:19:06 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=141 Topic "What if I have been charged for unconnected calls?" a message from parora ]]> Fri, 20 May 2011 13:54:22 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=140 Topic "Do I receive a bill?" a message from parora You will not receive a bill from us. You can view your call records online. Log in at secure.planet-talk.co.uk]]> Fri, 20 May 2011 13:53:26 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=139 Topic "Will I pay line rental?" a message from parora Fri, 20 May 2011 13:53:00 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=138 Topic "How are my telephone calls charged?" a message from parora Planet Talk Account calls are billed in 60-second increments. You can view the latest pre-paid rates here or call free phone 0800 036 3839 to speak to a customer services representative. ]]> Fri, 20 May 2011 13:52:39 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=137 Topic "How long does it take to open my account?" a message from parora Your account will normally be active and ready for you to make cheap international calls within 24 hours, after your initial payment is accepted.]]> Fri, 20 May 2011 13:52:11 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=136 Topic "How do I change my address or contact details?" a message from parora You can e-mail, fax or write to Planet Talk confirming your new details.
[font='Bodoni MT']E-mail enquiries should be sent to[/font] planettalkers@primustel.co.uk
Postal Address: Primus Planet Talk, PO Box 25169, Glasgow, G24UU.
[font='Bodoni MT']Fax Number: 0141 420 0691 [/font]]]> Fri, 20 May 2011 13:51:30 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=135 Topic "What payment methods do you accept?" a message from parora Fri, 20 May 2011 13:51:06 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=134 Topic "Can I use my planet talk account abroad?" a message from parora cheap international calls from your Planet Talk Account while you are abroad. However, this service is currently in discussion for development.]]> Fri, 20 May 2011 13:50:46 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=133 Topic "Can my account be used from payphones?" a message from parora Yes, Planet Talk Account holders can use their Authorization Code and PIN to make cheap international calls from a payphone. There is a surcharge applied by BT to calls from public payphones, this is currently 15 pence per minute.]]> Fri, 20 May 2011 13:50:24 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=132 Topic "What if I forget my Authorization code and/or PIN?" a message from parora
If you have forgotten your PIN code please write / fax / e-mail to choose your new PIN, this should be four digits and cannot start with a zero.]]> Fri, 20 May 2011 13:49:49 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=131 Topic "What do I do if I forget my password?" a message from parora Please e-mail planettalkers@primustel.co.uk providing details of your name, address and account number and we will send you your password in reply.]]> Fri, 20 May 2011 13:47:37 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=130 Topic "What features does my on line account have?" a message from parora You can view your most recent calls and up to three months history of calls. You can also enter details into your personal Hot Dial editor, allowing you to save international telephone numbers as a local 0207 number in your mobile phone address book.

Just log into secure.planet-talk.co.uk and log into Account login with your account number and password.]]> Fri, 20 May 2011 13:47:16 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=129 Topic "How much can I open Planet Talk Account with?" a message from parora cheap international calls from your registered landline, mobile or any other phone. Top-up amounts should be in multiples of £5.]]> Fri, 20 May 2011 13:46:56 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=128 Topic "How long does it take to add credit to my account?" a message from parora In extreme cases this can take a maximum of 24 hours, however, recharges typically take between 5 – 10 minutes. We will always try and get your credit on as soon as possible so you can start making cheap international calls right away.]]> Fri, 20 May 2011 13:46:34 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=127 Topic "How can I recharge my Planet Talk Account?" a message from parora There are three easy to use methods of recharging your Planet Talk Account.

1. Manual Top Up - Top up your account any time of day.
Just press *2 when you call your Planet Talk access number 14577, 0800 036 3738 or 0800 036 1457, after your balance prompt. Then we will debit your selected amount from your Credit Card.

2. Auto Top Up – Hassle free method that constantly keeps your account in credit, simply choose the top up amount (Min £10 multiples of £5) and when the account reaches the £5 top up threshold, it will then automatically top up with your chosen card details.

3. Call customer services on 0800 036 3839 and speak to our fully trained customer service team who will be delighted to help you.]]> Fri, 20 May 2011 13:45:09 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=126 Topic "Is there any warning if the credit is running out?" a message from parora cheap international calls you will need to top-up your account, you can also use our Auto Top-Up facility to prevent your account from running out of credit.]]> Fri, 20 May 2011 13:44:40 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=125 Topic "How do I know the balance of my PlanetTalkAccount?" a message from parora Your will also hear your account balance at the beginning of each cheap call you make.]]> Fri, 20 May 2011 13:44:10 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=124 Topic "What if I press the send key after dialing?" a message from parora No, does not press send again after dialing your destination. Pressing the send key after the destination number means your call will be sent by your mobile provider’s network. Please wait for the call to be connected through Planet Talk’s global network, to benefit from our cheap call rates.]]> Fri, 20 May 2011 13:43:11 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=123 Topic "How do I use my Planet Talk Account?" a message from parora It’s Easy to Use your Planet Talk Account to make cheap international calls. You can call from a pre-registered BT landline or mobile telephone number.
From a pre-registered fixed line just dial 14577 + full destination number. From your pre-registered mobile, you can either dial 02076695000 + full destination number or use the on line Hot Dial editor and save your personal access numbers in your mobile handset phone book. Or you can call 0800 036 3738 or 0800 036 1457 from any phone in the UK using your PIN and authorization code. For example 0800 036 3738 + authorisation code and PIN followed by the number you are calling in full.]]> Fri, 20 May 2011 13:41:23 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=122 Topic "Why did I not get topped up the full amount?" a message from parora cheap international calls. We will try our best to give you some credit so you can make that important international call to family or friends overseas. Planet Talk Card has a system to top-up your phone with a lower amount if you don’t have enough credit for the full top-up, for example.
• If you request a £5 top-up but only have between £4.50 & £4.99 we will send you a £3 top-up and a £1.50 top-up.
• If you request a £5 top-up and have less than £4.50 we will send you a £3 top-up.
• If you request a £5 or £3 top-up and have less than £3 we will send you a £1.50 top-up.]]> Fri, 20 May 2011 13:35:13 GMT http://www.planet-talk.co.uk/forum/messages.aspx?TopicID=121 Topic "Does the top up amount include VAT?" a message from parora Fri, 20 May 2011 13:34:28 GMT